My Source of Inspriation

Article written by David Vishanth J , HOSD 2015, Christ University

I feel happy and proud to write about a person who been a source of inspiration not only to me but to a lot of people, she always stands out when it comes to my family. Usha Samuel, my aunt and more over I consider as my mother.

She was born on 11 August 1964, was 2^nd daughter of Chellapan and Annalla and also with 2 brother, she was youngest one amongst the four so she was pampered a lots in here childhood day and also the naughty one. She had done here schooling in Kamala Bhai School in Bangalore, then she did her 2^nd PU in Saint Annes College and form there she had go one do her typing class in St.Joseph.

 She got married on 26 April 1984 with a State Bank employee named Samuel Sridhar, very nice gentlemen, loads of patients and cool as a cucumber, then she had 2 kids and after that she started working in Sathya Sai as a type writer for a period of 6 months with a little experience in hand she got a job in Manipal hospital as a receptionist.

It was tough at the start but she somehow managed it and after a couple month she not only got used the work but excellent in it, she was always a nice, friendly, caring person be it the job or family.

Over the years she has a gained a lot of respects from coworker and also the patients who had come to the hospital, where she would personally involve here and see that patients feel better and she would also arrange any extra help for the patients if required, she would also talk to the doctors and see if she can any discount to the patents, I have personally seen that people thanking her and even coming to her house and showing their graduate and when I had asked here about a sudden or immediate situation where she nearly saved a person life, It had happened 8 years back where she said that on that day a patient wife had rushed to her and asked for help ,when she had gone to see, patient was not responding, no eye movement and was cold so she immediately had to call for ICU and they had move the patient to next floor but there was no ward boy so with the help of other nurses they moved the patient to the ICU and after a few hours the patient was out of danger and the doctor had told that if they delayed  he wouldn’t have made and she had stayed with the patient wife even after her working hours and made sure the patient had been out of danger and she said she still remember the patients wife eyes with tears thanking her the next day and I hear such kind of instance very often from her and feel very proud or feel privileged to have such a socially  responsible or helpfully and lovable person in my family ,she is also very particular about her work ,she had always made sure that she finishes her work on time and had no pending work for the next day.

For her work and dedication to her hospital she had been 8 times winner in a successive years for the best customer care officer and a two time runner up based on the feedback of patients and other staff ,it may not seem a big achievement but it is cause it is not just one hospital , it is all the branches of Manipal all over India competing and also several awards within the hospital itself and also she had been promoted to the senior post among all her other coworker and she has also given the duty to put people for work on each floor and there was another instance where the administrative department of had personally come to her had asked her to join in the administrative department but the senior officer had request her not to leave cause they didn’t want to lose an asset. a few year back  where she had saved my mother life ,my mother was admitted in CSI hospital with dengue and she was in ICU but her condition was detreating so at the middle of the night at 1:30  ,she made a choice to move her to Manipal hospital but the doctors of CSI had taken a signature stating that if anything happens they are not involved or part of it and after 3 days in Manipal she had recovered and is doing fine so without her who knows I wouldn’t have had my mother  today.

I could go on and on with her achievement’s, social service and her helping nature. To sum it up she is one of most important, influential, inspirational person in my life, from her I have learnt that even if you have to sacrifice your time for other its ok cause they need it more than you need it and helping others will in turn help you at some point of time in your life and you have to do your duty which is been given to you with your fullest ability.